Terms of Service

Updated at: 2026-09-08.

Welcome to Up Tracking ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the Up Tracking website, mobile applications, APIs, and related tracking services (collectively, the "Service").By registering for an account, installing the application, or utilizing our tracking systems, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Service.

1. Account Eligibility and Registration

Age Requirement: You must be at least 18 years old, or the legal age of majority in your jurisdiction, to create an account and use this Service.Account Accuracy: You agree to provide accurate, current, and complete information during the registration process and to keep your account details updated.Security: You are entirely responsible for safeguarding your account credentials (username and password). You agree to notify us immediately of any unauthorized access to or use of your account.

2. Description of ServiceUp Tracking provides users and businesses with data aggregation, monitoring, and logistical status updates for shipments, assets, or designated metrics. We reserve the right to modify, suspend, or terminate features of the Service at any time, with or without notice, to perform updates or balance technical infrastructure.

3. Data Privacy and User Content

Privacy Policy: Your privacy is essential to us. Our data handling practices are governed explicitly by our Privacy Policy. By using our Service, you consent to the collection and use of information as detailed there.Tracking Data Ownership: You retain ownership of the specific logistics and tracking data you input into the system. However, by using the Service, you grant Up Tracking a worldwide, royalty-free license to host, process, and analyze this data solely to provide and improve the Service.

4. Prohibited Activities

You agree not to engage in any of the following restricted behaviors:Unauthorized Access: Attempting to bypass, disable, or disrupt the security features or integrity of the Up Tracking network, servers, or APIs.Malicious Scraping: Deploying automated systems, spiders, or scrapers to extract bulk tracking information without our explicit written permission.Illegal Use: Using the Service to track assets or items unlawfully, or utilizing the platform to infringe upon the privacy rights of third parties.Reselling: Re-licensing, distributing, or commercially exploiting the software infrastructure of Up Tracking without an authorized corporate service agreement.

5. Fees and Payment Terms

Subscription Tiers: Certain advanced features or elevated transaction limits are subject to paid subscription tiers. Current pricing structures will be clearly communicated before checkout.Billing and Cancellations: Paid services are billed on a recurring basis (monthly or annually). You can cancel your subscription at any time through your account dashboard. Unless stated otherwise, all payments are non-refundable.

6. Intellectual Property

All software, code, user interface designs, logos, trademarks, and branding assets associated with Up Tracking are the exclusive intellectual property of Up Tracking and its licensors. These Terms do not grant you any title or ownership rights to the underlying Service software.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. UP TRACKING DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE TRACKING DATA WILL BE 100% ACCURATE, UNINTERRUPTED, OR TIMELY, AS LOGISTICAL DATA FREQUENTLY RELIES ON THIRD-PARTY CARRIERS AND COMPONENT NETWORKS.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL UP TRACKING, ITS AFFILIATES, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. THIS INCLUDES LOSS OF PROFITS, LOSS OF DATA, OR LOSS OF BUSINESS SUFFERED AS A RESULT OF SERVICE INTERRUPTIONS OR INACCURATE TRACKING METRICS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9. Termination of Use

We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, without prior notice, if you breach these Terms or engage in conduct that harms our platform, infrastructure, or other users.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Up Tracking is legally registered, without regard to conflict of law principles. Any legal action or dispute arising under these Terms shall be resolved via binding arbitration or within the designated courts of our primary business jurisdiction.

11. Changes to These Terms

We may revise these Terms from time to time. When updates occur, we will adjust the "Last Updated" date at the top of this document. Continued use of the platform after modifications take effect constitutes acceptance of the updated Terms.

12. Contact Information

If you have any questions or require clarification regarding these Terms, please contact us at:

Website Contact Form: Up Tracking Support